How cgk303 collects, uses, and protects your personal information
Last Updated: January 2026 | Effective Date: January 1, 2026
cgk303 (accessible at cgk303.cam) is Indonesia's premier Black Diamond VIP online gaming platform. We are committed to protecting the privacy and personal data of every member who uses our services. This Privacy Policy explains, in plain and precise language, exactly what personal information cgk303 collects, why we collect it, how we use it, with whom we share it, how long we keep it, and what rights you have over your own data.
This Policy applies to all personal data processed by cgk303 in connection with our website, mobile interfaces, customer support channels (live chat, WhatsApp, email at [email protected], in-app messaging), and any other touchpoint through which you interact with us. It covers all members regardless of location within Indonesia — whether you are based in Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Semarang, Makassar, or any other city across the archipelago.
By creating an account on cgk303 or by continuing to use our platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact our support team to arrange account closure.
cgk303 will never sell your personal data to third-party advertisers or data brokers. Your information is used solely to provide, secure, and improve our gaming services for you and other Indonesian members.
Throughout this Privacy Policy, the following terms carry the meanings defined below:
cgk303 collects the minimum data necessary to deliver a secure and personalized gaming experience. The categories of personal data we collect are set out in the table below.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, KTP (Indonesian Identity Card) number and scan, selfie photo for liveness verification | Yes (KYC) |
| Contact Data | Email address, mobile phone number, WhatsApp number, residential address | Yes |
| Financial Data | Bank account numbers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records | Yes |
| Gaming Data | Wager history, game preferences, bet amounts, togel (lottery) ticket records, sports betting selections, session durations, VIP tier status | Yes |
| Technical Data | IP address, device type and model, operating system, browser type and version, screen resolution, time-zone (WIB/WITA/WIT), session tokens | Automatic |
| Usage Data | Pages visited, features clicked, referral source, marketing campaign attribution, error logs | Automatic |
| Communications Data | Live chat transcripts, email correspondence, WhatsApp messages with our support team, in-app message history | When contacting us |
| Responsible Gaming Data | Self-imposed deposit limits, session time reminders, self-exclusion period, cool-off activations, problem-gambling self-assessment responses | When you use these tools |
We do not collect or process any special category personal data (health, biometric, racial, religious, or political data) beyond what is strictly required for identity verification (i.e., the photo on your KTP). We do not collect payment card numbers — all card-based payments are processed directly by PCI DSS-compliant third-party payment gateways, and we only receive a transaction reference and status.
The majority of your Personal Data is provided directly by you when you: register a cgk303 account; complete KYC identity verification; make a deposit or withdrawal via a local Indonesian bank (BCA, BRI, BNI, Mandiri, and others) or an e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja); contact our customer support team; respond to promotions or surveys; or activate responsible gaming tools such as deposit limits or self-exclusion.
When you visit or interact with cgk303, our servers and analytics tools automatically record Technical Data and Usage Data, including your IP address, device fingerprint, browser metadata, clickstream data, and session logs. This collection occurs through server logs, cookies, web beacons, and similar tracking technologies described in Section 11.
We may receive limited Personal Data from trusted third-party sources, including: identity verification service providers who validate KTP authenticity; payment processors who confirm transaction status; fraud-prevention and AML screening databases; and marketing analytics platforms that attribute how you discovered cgk303 (e.g., search engine referral, affiliate link). In all cases, we rely only on third parties that maintain appropriate data protection standards.
cgk303 processes your Personal Data for the following specific, explicit, and legitimate purposes:
cgk303 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:
Where cgk303 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing communications, contact [email protected] or use the opt-out link in any promotional email.
cgk303 engages carefully vetted third-party processors to support our operations. These providers access only the minimum data necessary for their specific function and are contractually bound to process data solely on our instructions, maintain appropriate security standards, and not use your data for their own purposes. Categories of processors include:
cgk303 may disclose your Personal Data to competent governmental authorities, law enforcement agencies, or regulators where we are legally required to do so, where disclosure is necessary to establish, exercise, or defend legal claims, or where we have a good-faith belief that disclosure is required to prevent imminent harm or criminal activity.
In the event of a merger, acquisition, restructuring, or sale of assets, your Personal Data may be transferred to the successor entity. We will notify affected members via email and prominent platform notice before any such transfer occurs, and the successor will be bound by a privacy policy at least as protective as this one.
cgk303 will never sell, rent, or otherwise commercially transfer your Personal Data to third-party advertisers, data brokers, or marketing networks. Your data exists to serve your account and protect our platform — not to generate advertising revenue.
cgk303 retains your Personal Data only for as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal obligations. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity and KYC documents | 5 years after account closure | AML / legal obligation |
| Financial transaction records | 5 years after transaction date | AML / legal obligation |
| Gaming history and bet records | 3 years after account closure | Contractual / dispute resolution |
| Customer support communications | 2 years after last interaction | Legitimate interests |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal obligation (proof of consent) |
| Technical and usage logs | 12 months from collection | Legitimate interests (security) |
| Responsible gaming records | 5 years after account closure | Regulatory compliance |
When Personal Data is no longer required, cgk303 securely deletes or anonymizes it so it can no longer be linked to any individual. Anonymized, aggregated data (e.g., platform-wide betting statistics) may be retained indefinitely for analytical purposes.
cgk303 implements a comprehensive, layered security framework to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
While cgk303 takes all reasonable technical measures to protect your account, the security of your login credentials is ultimately your responsibility. Never share your password with anyone — including individuals claiming to be cgk303 staff. Our team will never ask for your full password. If you suspect unauthorized account access, contact our 24/7 support team immediately via live chat or email at [email protected].
As a cgk303 member, you have the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days; complex requests may require up to 60 days with notice.
Request a copy of all Personal Data we hold about you, including the categories, sources, and purposes of processing.
Request correction of inaccurate or incomplete Personal Data held in your cgk303 account profile.
Request deletion of your Personal Data where it is no longer necessary, subject to our legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while an accuracy dispute is being resolved.
Receive your Personal Data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interests, including direct marketing and certain analytical profiling activities.
Please note that certain rights are subject to limitations. For example, we cannot erase data that we are legally required to retain for AML and KYC compliance. Where we are unable to fulfill a request in full, we will explain the reasons clearly and in writing.
Cookies are small text files stored on your device when you visit cgk303. They allow our platform to remember your preferences, maintain your login session, and collect analytical data to improve the service. Similar technologies — including web beacons, pixel tags, and local storage objects — serve comparable functions.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Maintain your login session, enforce security tokens, remember responsible gaming settings, and enable core platform functionality. Cannot be disabled without breaking the service. | Session / up to 30 days |
| Functional | Remember your language preferences, display settings, time-zone (WIB/WITA/WIT), and game lobby layout so you don't have to reconfigure them each visit. | Up to 1 year |
| Analytical | Measure how members navigate the platform, identify usability issues, and understand feature adoption to guide product improvements. Data is aggregated and pseudonymised. | Up to 2 years |
| Marketing / Attribution | Track which marketing channel brought you to cgk303 so we can measure campaign effectiveness. No data is passed to advertisers for third-party targeting. | Up to 90 days |
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies entirely, though doing so may impair certain cgk303 features such as saved preferences and seamless re-login. For instructions on managing cookies, consult your browser's help documentation. Essential cookies cannot be disabled without rendering the platform non-functional.
cgk303 services are strictly for individuals aged 21 years or older. We do not knowingly collect Personal Data from anyone under the age of 21. During account registration, all users must declare their date of birth and consent to an age verification check. If cgk303 becomes aware that a minor has registered an account or provided Personal Data, we will immediately suspend the account, delete the associated data, and, where required, notify relevant authorities.
Parents and guardians who believe a minor may have created a cgk303 account should contact our support team at [email protected] immediately. We will investigate and take appropriate action within 24 hours of a verified report.
cgk303 enforces a zero-tolerance policy on underage gambling. All accounts are subject to age verification at any time. Accounts where the member cannot confirm they are 21 or older will be suspended and any remaining balance refunded to the verified payment method on record.
cgk303 operates globally and may store or process your Personal Data on servers located outside Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard at least equivalent to that provided under this Privacy Policy. Safeguards may include standard contractual clauses, binding corporate rules, or transfers to countries recognized as providing an adequate level of data protection.
Our primary data hosting infrastructure uses reputable cloud providers with data centers across the Asia-Pacific region, minimizing latency for Indonesian players while maintaining rigorous security standards. All data-sharing arrangements with international third-party processors are governed by data processing agreements that impose the obligations described in Section 7.1.
cgk303 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will notify you through one or more of the following methods: a prominent notice on the cgk303 platform, an email to the address registered on your account, or an in-app notification.
Non-material changes (such as typographical corrections or minor clarifications that do not affect your rights) will take effect immediately upon posting, with the "Last Updated" date at the top of this page revised accordingly. Your continued use of cgk303 services after a material change has been notified constitutes acceptance of the updated Policy. If you disagree with any changes, you should contact our support team to close your account before the updated Policy takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way cgk303 handles your Personal Data, please reach out to our dedicated support and data team through the following channels:
We are committed to resolving all privacy-related enquiries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Six principles that underpin every data decision we make at cgk303
We collect only the Personal Data genuinely necessary to operate your account, process payments through BCA, BRI, BNI, Mandiri, and e-wallets, and keep your account secure. Nothing superfluous is gathered.
All data in transit is protected by TLS 1.3, and sensitive data at rest is secured with AES-256 encryption — the same standards used by Indonesia's leading financial institutions.
cgk303 will never sell, rent, or trade your Personal Data to advertisers, data brokers, or third-party marketing networks — period. Your data serves you and your account exclusively.
We document every category of data we hold, every purpose for processing, and every third party we share it with. You always know precisely what cgk303 knows about you and why.
Access, correct, delete, port, or restrict your data — all requests are handled within 30 days. We honor your privacy rights as a fundamental part of our relationship with every Indonesian member.
We never hold your data longer than necessary. Clear, documented retention schedules govern every data category, with secure deletion or anonymization applied as soon as retention periods expire.
Our dedicated support team is available 24/7 to answer any questions about how cgk303 handles your Personal Data. You can also explore our related policy pages for a complete picture of your rights and our commitments.
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